WFS Terms & Conditions
By accessing and using our site or by submitting information to us, you agree to our collection, use and disclosure of information provided according to the WFS Privacy Policy Statement.
You also consent Workforce Solutions Operatives to contact nominated Referees to make reference checks.
WFS Privacy Policy Statement
How we manage your privacy
This statement outlines Workforce Solutions (WFS) policy on how we manage the personal
information we hold about our Candidates, Field Team Members, Clients and others. It
applies to all operations of WFS.
We respect the confidentiality of information and the privacy of all parties associated with
WFS, including but not limited to, clients, customers, candidates and employees. WFS is
bound by the National Privacy Act 1988.
The WFS Privacy Policy will be reviewed periodically as part of our ISO 9001 certification,
taking into account new laws and technology, alterations to our business practices and
operations, always ensuring the policy remains consistent to all WFS environments. All
information held by us will be governed by the WFS Privacy Policy.
We will endeavour to ensure that all information you submit to us remains private, and is
used only for the purpose you agree to.
The bases of WFS Privacy Policy
We are committed to being honest about how we use personal information, we will generally
advise our intended purpose for its use and who it will be disclosed to.
What personal information is held by WFS
• Personal information through registrations for work availability and specific job
applications
- • Work performance information
- • Workplace incidents and investigations
- • Payroll information submitted through timesheets in relation to normal hours worked,
overtime performed, personal leave, illness or other grounds necessary
- • Information obtained to assist in strengthening business relationships
Privacy and our website at http://www.workforcesolutions.com.au
The type of information collected on our website depends on how you make use of the site.
When you visit WFS site our host records your server address, domain name, the date and
time of the visited and pages viewed. This information may be collected by using cookies
(data sent to your web browser, which generally allows our site to interact more efficiently
with your computer). If you disable the use of cookies, your use of our website may be
affected. Information collected about your visit to our site is retained for statistical and web
development reasons and is not in any form which enable us to identify you.
When visiting our site, you will not be required to provide us with any personal information
unless you register for employment. In that case, we will ask you to provide contact details
along with other information required to process your application.
Purposes for which we hold personal information
Our primary reason for collecting your information is;
- • Placement and Recruitment operations – to assist us in finding suitable
employment for you
- • Staff management – to enable our personnel consultants to better service your
career requirements if you are employed by WFS on a temporary or contract basis
- • Training – to identify any future training requirements
- • Business continuity and sustainability – to ensure we remain viable and informed
to relevant employment needs, whilst servicing our current operations and to support
prospective business ventures.
Sensitive Information
- • Sensitive information is a special category of personal information under the
Australian Privacy Act 1988. It is information or opinion about you, including
membership of a professional or trade association or membership of a trade union;
criminal record; health or disability, etc.
- • As outlined in the Australian Privacy Act, sensitive information, can, in most cases,
only be disclosed with your consent.
Disclosures
Your information may be released for the reason in which it is held; in some cases we may
only disclose your information with your permission. The information you provide may be
released by the company where we are required to do so under our employer duty of care
responsibilities.
By submitting your employment application to us, you are agreeing to your personal details
being forwarded to our offices, and prospective clients for the basis of employment.
How WFS manage your information
All our office staff are inducted and trained to maintain confidentiality of company information,
including but not limited to candidate and client information. Breaches of this privacy policy
are classified under our employee code of conduct policy will result in disciplinary action
being taken; breaches classified under the code of conduct will be dealt with in a manner
befitting the seriousness of the breach.
The management of personal information is overseen by an appointed privacy officer to
ensure adherence to the relevant Privacy Act 1988.
How is your information stored?
The privacy of your information is important to us; we hold your personal information in
various secure forms and have taken careful consideration when developing our business
continuity, and disaster recovery procedures to ensure and maintain the security of your
information.
Your information is housed through internal and external storage facilities as set by the
company.
Your personal records may be held by the company for a significant period of time. However,
if it is deemed that your information is no longer required, we will remove any details that will
identify you or we will securely destroy the records.
Maintaining accuracy of your personal information
We rely daily on our databases to conduct our normal business operations; we aim to
maintain these records as accurate and up to date as possible. We recognise information
changes regularly with your personal circumstances. We attempt to update your information
through regular contact over the telephone. Should you be aware of personal detail changes
please advise your relevant personnel consultant of the changes.
Inquiries and complaints
You can make further inquiries or complaints about our privacy policy to our Privacy Officer:
Marc Banks (07) 3875 0000
If you are not satisfied with WFS response to your complaint, you can contact the Office of
the Federal Privacy Commissioner.
Access to your information
You can gain access to the personal information that we hold about you, subject to some
exceptions that are set out in the Australian National Privacy Act. If the release of your
information would breach the privacy rights of other persons or if it breaches any
confidentiality that attaches to that information, access may be refused.
All requests to access your personal information will need to be completed in writing
addressed to the company privacy officer addressing what you require. You will be required
to verify your identity prior to any information release. As WFS archives information through
external resources there may be a delay in processing your request. Your request may also
be accompanied by a retrieval fee, this will be discussed upon submission of you application
for information access.
Feedback
Please direct all feedback enquires to: feedback@workforcesolutions.com.au
I agree to Workforce Solutions Terms and Conditions, and other Policies, which I have read.